1. Service Agreement & Payment

• Flat Fee Services: Our law firm charges flat fees for specific legal services, which will be agreed upon before the commencement of work. The agreed-upon flat fee must be paid in full before services are rendered.

• Payment Method: Payments are securely processed through Stripe. Once payment is received, we will begin the legal work outlined in the service agreement.

2. Service Delivery Timeframe

• Initial Consultation: Following receipt of payment, you will be contacted within 1-3 business days to schedule your initial consultation or the next step in your legal matter.

• Case Completion Time: The estimated time for the completion of legal services will be outlined in the service agreement. This timeframe is an estimate and may vary depending on the complexity of your matter. We will keep you updated on any changes.

3. Communication & Updates

• Client Communication: We prioritize clear and timely communication. You will receive regular updates on the progress of your case. If any urgent issues arise, you will be contacted promptly.

• Case Inquiries: If you need to inquire about your case status, please contact us through the communication method specified in your agreement. We aim to respond within 1-2 business days.

4. Refund & Cancellation Policy

• Refunds: Our flat fee covers specific legal services as outlined in the service agreement. Once work has commenced, we do not issue refunds, as the fee compensates for the time and resources already committed.

  • If services have not been initiated, a partial refund may be issued depending on the circumstances.

• Cancellation: If you wish to cancel services before work has commenced, you may request cancellation. Refunds will be issued based on the amount of work completed, and a cancellation fee may apply.

• Disputes: If you believe there has been an issue with the service provided, please contact us directly to discuss your concerns. We will review your case and work with you to resolve any issues in a timely manner.

5. Confidentiality & Data Security

• Client Information: We are committed to protecting your confidentiality and privacy. All communications and documentation related to your case are securely stored in compliance with legal and ethical standards.

• Stripe Payment Processing: Payments are processed securely by Stripe. Your payment information is handled in accordance with Stripe’s data security policies, and we do not store sensitive payment details.

6. Service Modifications & Additional Fees

• Scope of Services: Any changes to the scope of legal services will be discussed and agreed upon in writing before additional work is performed. Additional fees may apply for services not covered by the original flat fee.

• Disbursements: Certain disbursements (e.g., court fees, filing fees, etc.) may be required as part of your case and are not included in the flat fee. These costs will be disclosed in advance.

7. Client Responsibilities

• Cooperation: To ensure effective and efficient legal services, we require full cooperation from our clients. This includes providing requested documents, timely responses to communication, and accurate information.

• Timely Payment: Full payment must be made before work begins. If payment is delayed, the start of services may be postponed until the balance is settled.

8. Changes to Fulfillment Policy

• We reserve the right to modify these policies at any time. Any updates will be posted on this page, and the date of the most recent update will be reflected at the top of the policy.